PATIENT SERVICES SPECIALIST SUPERVISOR
Company: University of Washington
Posted on: September 21, 2023
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and we will be happy to assist you. jump to content Benefits: As an
employee you will enjoy generous benefits and work/life programs.
For detailed information on Benefits for this position, click here.
The UWMC Resource Team has an outstanding opportunity for a
Full-Time Patient Services Supervisor (Day Shifts).
The Patient Services Specialist Supervisor is responsible for a
variety of non-clinical administrative and programmatic functions
within boarding locations and supports operations of the Central
Resource groups and Patient Transport. The major programmatic scope
includes equipment and supply management, change management,
coordination with ancillary departments to ensure ongoing readiness
to optimize boarding locations for patient flow. Additionally, the
Operations Supervisor will provide a variety of administrative
support functions including but not limited to timekeeping, record
storage and retention, employee education and training coordination
and ongoing process improvement efforts.
- Maintains a current knowledge base of UWMC and unit specific
information systems. Proactively works to improve programs and
- Work with House Supervisor and Resource Team leadership to
manage activities related to surge, boarding areas, labor pools and
- Works collaboratively as a member of the department leadership
team, taking a proactive role to ensure smooth and efficient
- Serves as a non-clinical liaison with Environmental Services,
Food and Nutrition, Pharmacy, Supply Chain, Ops & Maintenance,
Clinical Engineering, Teleservices, and related departments to
ensure boarding areas are physically ready to receive
- Work with the Nurse Manager to manage and implement ongoing
process improvement with key Transport metrics.
- Maintains HR systems for department staff, including personnel
actions, maintenance of standardized department personnel files,
unit-based competencies, etc.
- Schedules and coordinates education for Patient Care Tech (PCT)
specific to transport and morgue transport.
- Rounds and leads daily huddles in Transport office resolving
issues and escalating issues as needed.
- Ensures bi-annual patient handling equipment inventory is
completed and posted
Bachelor's Degree in a medically related or public relations field
AND Four years of experience as a Patient Services Specialist OR
High School graduation or equivalent and four years experience as a
Patient Services Specialist and a UW Supervisory Skill Certificate;
OR equivalent education/experience
ABOUT UW MEDICINE MONTLAKE
UW Medical Center - Montlake's culture of excellence emphasizes
collaboration, teamwork and a supportive environment that puts
patients first - a place where every team member is heard and every
contribution is valued. Our patient-centered care is powered by
exploration. For more than 50 years, we've made discoveries that
have helped set medical standards worldwide. Education is part of
everything we do. From first of their kind, life-saving surgical
procedures to routine adult, maternal and newborn medicine, we're
training the next generation of medical professionals.
Excellence. Exploration. Education. Become part of our team, and
join our mission to make life healthier for everyone in our
ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE
UW Medicine is Washington's only health system that includes a
top-rated medical school and an internationally recognized research
center. UW Medicine's mission is to improve the health of the
public by advancing medical knowledge, providing outstanding
primary and specialty care to the people of the region, and
preparing tomorrow's physicians, scientists and other health
All across UW Medicine, our employees collaborate to perform the
highest quality work with integrity and compassion and to create a
respectful, welcoming environment where every patient, family,
student and colleague is valued and honored. Committed to
attracting and retaining a diverse staff, the University of
Washington will honor your experiences, perspectives and unique
identity. Together, our community strives to create and maintain
working and learning environments that are inclusive, equitable and
welcoming.To request disability accommodation in the application
process, contact the Disability Services Office at 206-543-6450 or
email@example.com .Applicants considered for this position will be
required to disclose if they are the subject of any substantiated
findings or current investigations related to sexual misconduct at
their current employment and past employment. Disclosure is
required under Washington state law .
Keywords: University of Washington, Seattle , PATIENT SERVICES SPECIALIST SUPERVISOR, Other , Seattle, Washington
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