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Virtual Session Support - 5242505

Company: Accenture
Location: Seattle
Posted on: April 2, 2024

Job Description:

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

  • The role will support both virtual learning events virtual session support and in person learning events onsite session support in the region you live, based on your availability.
  • Capture participant attendance during virtual events and video conferences.
  • Support the setup of virtual events and meetings such as creating links using web conference software, adding removing content, making group assignments.
  • Schedule and conduct rehearsals and pre session checks with facilitators and suppliers to confirm delivery checklist readiness. Adjust as needed.
  • Make last minute updates to participant tool access as needed.
  • Validate and manage virtual breakout group assignments, including working through last minute changes.
  • Record virtual sessions, download files, and share links.
  • Manage session timekeeping and help facilitator to stay on schedule.
  • Chat management welcome audience, manage time keeping, post instructions and handouts, moderate in session chat conversations and Q A, enabling instructors to remain focused on facilitation.
  • Execute in session polls and capture results, download results.
  • Coach attendees on joining small group breakout sessions, ensure breakout rooms are attended and monitor.
  • Lead post event debriefs with facilitators to spot opportunities for improvement for future sessions. Share trends with course owners.
  • For in person learning events, support successful event production tasks such as managing technology at a podium, multiple monitor settings and hybrid experiences Teams broadcasts to live speakers, microphones for speakers, adjusting room lighting and sound settings, troubleshooting basic technical issues, greeting speakers, managing audience questions and answer, supporting registration and event setup breakdown.

    Basic Qualifications:

    • Minimum 2 years of PPM
    • Minimum 2 years basics of video conferencing, web conferencing and webinars in Microsoft Teams using teleconference, audio, and visual equipment using a computer and connecting to internet network to perform work navigate a Windows operating system and Microsoft Office e.g., Outlook, Word, Excel
    • High School Diploma or GED

      Preferred Qualifications:

      • Excellent verbal and written communications, exceptional attention to detail, organized, customer centered approach
      • Strong troubleshooting and issue resolution risk mitigation skills
      • You have experience teaching, virtual facilitation, or event productions operations

        Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here.

        Role Location

        California - $32.69 - $42.69/hour

        Colorado - $32.69 - $42.69/hour

        New York - $32.69 - $42.69/hour

        Washington - $32.69 - $42.69/hour

        What We Believe

        We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

        Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

        Equal Employment Opportunity Statement

        Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

        All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

        Accenture is committed to providing veteran employment opportunities to our service men and women.

        For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement .

        Requesting An Accommodation

        Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

        If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

        Other Employment Statements

        Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

        Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

        Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

        The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Keywords: Accenture, Seattle , Virtual Session Support - 5242505, Other , Seattle, Washington

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