Operations Coordinator
Company: Pinnacle Live
Location: Seattle
Posted on: April 18, 2024
Job Description:
Description
Operations Coordinator$25-$29/hrCompany Overview:Pinnacle Live is a
premium, in-house AV partner. We elevate live event expectations
for people and venues who demand better. With an expert balance of
big-picture problem-solving and boots-on-the-ground execution, we
deliver bespoke AV solutions for in-person, virtual, and hybrid
meetings and live events. The most impressive, impactful meeting
and events all have the same common denominator: dedicated,
determined people working behind-the-scenes to make it happen.
We're looking for those people. Pinnacle Live is a Collaborative
Crusader. We empower you to tackle tough challenges to deliver
unforgettable hospitality and live event experiences.Job
Summary:The Audio Visual Operations Coordinator will be working
with audio visual equipment in a hotel environment and will work
directly with our hotel and meeting customers to provide excellent
customer service. In addition, this position will provide
leadership from an operational and technical standpoint to the
onsite technician team.Essential Functions:
- Guide and organize the daily workflow and floor activities of
technicians to ensure timely setup, refresh, and removal of
equipment per property and Pinnacle Live Standards
- Lead medium to large room/location setups from start to
finish
- Coordinate vendors and outside technical support for
events
- Operates equipment in a live show setting
- Works with sales team to clearly define customer
expectations
- Communicate directly with clients or assist technicians with
ensuring excellent customer service is provided
- Assist with training and development of team and enforcing of
Pinnacle Live standards, IT networking, troubleshooting etc.
- Comply with all safety protocols and standard operating
procedures
- Other duties as assignedEducation & Experience:
- High School Graduate or equivalent
- Minimum two (2) year's event technology experience in a
hospitality environment
- Minimum two (2) years demonstrated managerial experience
- Excellent communication skills with the ability to foster
long-term relationships (with internal teams, external
partners)
- High degree of demonstrated customer service and hospitality
skills.This includes a heightened sense of customer focus at all
times to include the AV team as well as internal and external
clients
- Thorough knowledge of audio visual equipment, set-up and
operations including basic skills in the fields of audio, video and
lighting including but not limited to: mixingequipment, lighting
tools, cameras, microphones, projectors and video recorders,
amplifiers and spotlights.
- Flexibility to accommodate a changing work schedule and/or
business needs at other AVMS properties as necessary.
- Set an example for professional grooming and presentation
standards as required by hotel partner/specific worksite.
- Ability to work varied and changing schedule (nights, weekends,
early mornings included)Pinnacle Live is an Equal Employment
Opportunity EmployerPinnacle Live is committed to welcoming,
valuing, and supporting every person and their unique
contributions. We are actively working to foster an environment
where diversity, equity, inclusion, belonging, and mutual respect
thrive. We recognize that diversity is intersectional, and that
actively valuing diversity demands that we continually strive to
establish a welcoming atmosphere for all.Pinnacle Live welcomes,
openly acknowledges, empowers, and celebrates the diversity of all
our team members, clients, and partners, and affirms the identities
and experiences of all our members. We strive to create an
environment where we actively embrace all forms of diversity.
Keywords: Pinnacle Live, Seattle , Operations Coordinator, Other , Seattle, Washington
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