MCT North Crisis Outreach Specialist - Swing Shift
Company: Downtown Emergency Service Center
Location: Seattle
Posted on: April 30, 2024
Job Description:
Job Type
Full-time
Description
Days Off: Thursday, Friday, Saturday
Shift: Swing (3pm - 1:30am)
Shift Differential: $0.50 per hour in addition to salary
Insurance Benefits: Medical (no premiums/payroll deductions for
employee coverage), Dental, Life, Long-term Disability
Other Benefits: Employee Assistance Program (EAP), Flexible
Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days
per year), Retirement Plan
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit
organization working to help people with the complex needs of
homelessness, substance use disorders, and serious mental illness
achieve their highest potential for health and well-being through
comprehensive services, treatment, and housing. Our vision is a
community where no person is abandoned, ignored, or experiencing
homelessness.
As the region's leading provider of services to multiply disabled
adults who have experienced chronic homelessness, DESC serves
almost 2,000 people each day. Our integrated service model is
designed to help people secure and maintain appropriate, safe and
affordable housing. DESC is recognized nationally and regionally as
an innovator in developing solutions to homelessness.
JOB DEFINITION:
Join the team at the front lines of crisis diversion. DESC's Mobile
Crisis Team Crisis Outreach Specialists are mobilized to respond
quickly to requests for crisis intervention from police, fire,
medics, DMHP's, and the Crisis Clinic in order to connect
individuals in a mental health or substance use crisis to more
therapeutic treatment options, other than jail or the emergency
room. We are working to stop the trend of criminalizing mental
illness, and make sure individuals in mental health crisis get the
help they need. The team works throughout King County in a wide
variety of community settings and in all types of weather. Benefits
offered include very generous paid time off starting at 34 days for
the first two years of employment and 100% employer paid medical &
dental insurance. MCT Crisis Outreach Specialists also have an
on-the-job opportunity to receive clinical supervision towards full
social work licensure.
MAJOR DUTIES AND RESPONSIBILITIES:
- In response to and cooperation with first responders and other
referents (such as police, fire, medics), perform timely outreach
services to individuals needing crisis intervention services,
assessment, referral and linkage to needed services.
- As a member of a multi-disciplinary team, provide multi-axial
assessments, chemical dependency assessments, crisis intervention,
stabilization and meaningful engagement for adults referred to MCT;
in the field and at times at the Crisis Diversion Facility.
- Establish and implement a plan to successfully engage clients
in relevant services and other resources.
- As needed, provide follow-up services aimed at establishing
linkage to services for program participants.
- Complete all data collection and documentation required of the
MCT Project and DESC.
- Develop and maintain cooperative relationships with programs
providing services for the population served.
- Comply with applicable program research and evaluation
procedures.
- Comply with the all agency policies and procedures, and
relevant titles of the Washington Administrative Code and Revised
Code of Washington.
- Advocate for clients' access to community resources and
services, ensuring that clients' needs are met and rights
maintained; consult and collaborate with community providers to
ensure continuity of care.
- Participate in psychiatric consultation, supervision, program
meetings and in service trainings; participate in clinical reviews
and case conferences for clients on caseload.
- Participate in verbal de-escalation and supportive restraints
in emergent situations and be able and willing to assist other
staff as needed to maintain a safe, secure environment.
- Provide building security as needed.
- Maintain strong connections to Jackson Place neighborhood and
assure full compliance with procedures and protocols aimed at
maintaining the safety and security of the neighborhood.
- Other duties as assigned. PHYSICAL DEMANDS:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this job, the
employee will be required to sit, drive, walk, stand, communicate
with other employees and vendors, is required to lift and carry
items weighing up to 10 pounds and to operate computer hardware
systems. Specific vision abilities required by the job include
close vision, distance vision, color vision, peripheral vision,
depth perception, and the ability to adjust focus. Considerable
stress may occur. Employee will be working both indoors and
outdoors in all types of weather.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal
employment opportunities for all staff members and applicants. The
Agency will not discriminate against any employee or applicant for
employment on the basis of race, creed, color, sex, gender, sexual
orientation, age, national origin, caste, marital status, or the
presence of any sensory, mental or physical disability in any
employment practice, unless based on a bona fide occupational
qualification. Minorities and veterans are encouraged to apply
Requirements
MINIMUM QUALIFICATIONS:
- Current Washington Department of Health minimum credential as
an Agency Affiliated Counselor in good standing.
- Master's degree in a social work, psychology or other relevant
behavioral science or Bachelor of Nursing degree with specialty in
mental health, from an accredited college or university.
- Be able to pass a Washington State Criminal background
check
- Experience and skills in working with mentally ill individuals
who are difficult to engage and may resist services.
- Familiar with Recovery Principles, Crisis Intervention and
Stabilization, Integrated Treatment of Co-occurring Disorders,
Intensive Case Management, Illness Management, Trauma-Informed
Treatment, and relevant Evidenced based/Emerging best
practices
- Knowledge of Harm Reduction strategies.
- Strong working knowledge of DSM IV (and its successor).
- Be able to assess situations quickly and respond appropriately
to any type of mental health and/or chemical dependency crisis to
ensure the physical and psychological safety of clients.
- Be willing to seek to understand each client's unique
circumstances and personal preferences and goals and incorporate
them into the crisis response to help the client regain a sense of
control.
- Assist clients in accessing internal resources to reinforce the
client's ability to resolve crisis on their own.
- Assist clients in identifying unmet needs that may be causing
them to have recurrent crisis.
- Have a strong understanding of recovery and resilience, the
value of client partnerships and client choice, and the balance
between protection from harm and personal dignity.
- Possess strong communication and writing skills.
- Valid Washington state driver's license and insurable driving
record.
- Able and willing to provide community outreach anywhere in King
County from which a referral may originate.
- Familiar with King County crisis response system, other
relevant community resources, and methods of access.
- Ability to communicate and work effectively with staff from
various backgrounds.
- Ability to work effectively with clients displaying a wide
range of unpleasant and/or bizarre behavior.
- Subscribe to the philosophy of cooperation and continuity
across programs and of consideration and respect for program
participants. PREFERRED QUALIFICATIONS:
- Licensed Social Worker (LICSW), Licensed Marriage and Family
Therapist (LMFT), or Licensed Mental Health Counselor (LMHC) in
State of Washington, preferred.
- Bilingual in Spanish/English (fluent), preferred.
- Bi-cultural background/experience and/or qualify as an Ethnic
Minority, DD, or Geriatric Mental Health Specialist (per WAC
388-865-0150 definition), preferred.
- Two years of experience providing crisis intervention services
within the mental health and/or chemical dependency field,
preferred.
- Meet criteria as a Chemical Dependency Professional.
- Strong applicants are able to demonstrate the ability to be
positive in their empathetic responses to all persons; understand
the value of meaningful and deep client engagement; have the
potential to acquire the necessary knowledge, attitudes and skills
of an effective crisis worker; and value a non-judgmental response
to sensitive issues. Candidates should be able to accept feedback
and work in a highly collaborative and potentially stressful
environment.
- The MCT Crisis Outreach Specialist will have the minimum
qualification of a Master's degree from an accredited college or
university in counseling (per WAC 206-809 and 388-877); will work
under the supervision of, and will have 24-hour access to a
supervising Mental Health Professional.
Salary Description
$76,147.44 - $84,084 annually
Keywords: Downtown Emergency Service Center, Seattle , MCT North Crisis Outreach Specialist - Swing Shift, Other , Seattle, Washington
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