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Claims Processor - STD & Life

Company: Northwest Administrators, Inc.
Location: Seattle
Posted on: July 13, 2018

Job Description:

What you'll be doing...As a Claims Processor, you will be responsible for:




  • Review and process short term disability (STD) claims accurately and thoroughly according to the benefits and eligibility guidelines.
  • Respond to or initiate telephone calls with participants, local unions and/or employers.
  • Review applications for extension of benefits and advise appropriate departments

  • Procession applications for life insurance benefits
  • Review applications for extension of life benefits
  • Responsible for generating letters applicable to short term disability (STD) and extension of benefits.
  • Request additional information as needed.
  • Refer claims to supervisor for review. .
  • Refer to Administrative Guidelines as a resource when processing.
  • Work Referral Inbox daily to ensure claims issues are handled timely.
  • Special projects as assigned.




    Who you are...



    • Organized. Ability to juggle and prioritize workloads, have strong analytical skills and demonstrate an understanding of the importance of accurate and timely work.
    • Communicator. Excellent interpersonal and communication skills both written and verbal, demonstrated by the ability to: listen to and empathize with others and convey confidence.
    • Service Minded. You deliver customer support like you expect to receive it; with excellence.
    • Detailed. Strong attention to detail with excellent problem solving skills.
    • Technically Savvy. Intermediate proficiency in Excel and Word, and ability to learn, understand and use multiple computer applications.
    • Experienced. One year medical claims processing experience. Understand benefits and eligibility.


      Who we are...Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.If hired, you can expect...



      • Pension
      • Work-life balance
      • Opportunity to work in satellite office (Federal Way or Mountlake Terrace) once trained


        Equal Employment OpportunityIt is the policy of NWA to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information or any other characteristic protected by law.

        Keywords: Northwest Administrators, Inc., Seattle, Claims Processor - STD & Life, Other, Seattle, Washington

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