SeattleRecruiter
the smart solution for Seattle jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Renton
Posted on: May 19, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLROXANNA on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Seattle , Customer Solutions Tech Support, Other , Renton, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work From Home - Online Teaching Opportunity
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Olympia
Posted on: 05/26/2019

Online ESL Tutor, Teacher
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Olympia
Posted on: 05/26/2019

Online ESL Teacher for Kids
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Olympia
Posted on: 05/26/2019


ICU RN
Description: Better health care starts with you. br br Health care has changed a lot since MultiCare opened its first hospital more than a century ago. --And today, things are changing faster than ever. --But (more...)
Company: MultiCare
Location: Tacoma
Posted on: 05/26/2019

OT - Occupational Therapist
Description: Description: PPR Education Services has a great opportunity for a Pediatric, School Psychologist for a school district in Huntington Beach, California. Great opportunity for any School Psychologist interested (more...)
Company: PPR Education Services
Location: Bellingham
Posted on: 05/26/2019

Real Estate - Licensed Associate Needed
Description: Are you tired of your dead end job and ready to build a career in real estate If so, you have to join Keller Williams Realty. KW is growing faster than any other real estate brokerage in the industry (more...)
Company: Keller Williams Realty
Location: Olympia
Posted on: 05/26/2019

Over Night Crew
Description: Over Night Crew br at the following location s : br LACEY 02206 - LACEY, WA br Description:
Company: McDonald's
Location: Lacey
Posted on: 05/26/2019

Salon Mills - Store 1441- Ulta Beauty
Description: Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development salon service promotions and salon service demonstrations. Responsible (more...)
Company: Ulta Beauty
Location: Olympia
Posted on: 05/26/2019

Work From Home - Online Teaching Opportunity
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Bellingham
Posted on: 05/26/2019

Detailing Administrator 1
Description: Job Description PURPOSE: Perform administrative support functions at a basic operational level regarding two or more of the essential support functions necessary for the operation of the detailing department. (more...)
Company: Harris Rebar
Location: Tacoma
Posted on: 05/26/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds