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Patient Care Coordinator - Swedish Neuro Complex Spine

Company: Swedish Medical Center
Location: Seattle
Posted on: August 17, 2019

Job Description:

Patient Care Coordinator - Swedish Neuro Complex Spine Washington-Seattle Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Days) to work for Swedish Neuro Complex Spine in Seattle, WA. The Patient Care Coordinator is responsible for acting as a patient advocate to assure the patient s access to health care during their entry into and through the services of the clinic. In this position you will: * Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic s services * Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization * Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse * Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure * Ensure referrals are addressed in a timely manner under the direction of the clinic team Required qualifications for this position include: * High School diploma or GED required * 1 year experience in medical/healthcare setting or 2 years in a customer service role required * Knowledge of billing, coding and/or medical terminology * Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion * Demonstrated PC skills. i.e. proficient with MS office products including Word, Excel and Outlook. * Excellent organization, planning, and prioritization skills; able to manage multiple tasks and competing priorities * Knowledge of insurance authorization process Preferred qualifications for this position include: * BA/BS Health Related field * Nursing or Medical Assistant Certification * Electronic Medical Records (EMR) experience About Swedish Medical Group Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics. Patient Services Full-time

Keywords: Swedish Medical Center, Seattle , Patient Care Coordinator - Swedish Neuro Complex Spine, Other , Seattle, Washington

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