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Learning Development

Company: Global Channel Management, Inc.
Location: Everett
Posted on: October 13, 2019

Job Description:

Must be able to drive in Puget Sound area, Milare will be reimbursed. Learning Development needs excellent customer care skills Learning Development requires: basic computer skills minimum of one year of experience in customer service technical aptitude with pc, able to help login and navigate through a variety of software applications, including Microsoft excel. strong interpersonal, communication, and organizational skills. ability to work independently or as a team. strong customer service skills. Qualified candidates MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton. Learning Development duties: Adaptability and responsiveness to client requirements and requests for assistance. Maintain assigned testing areas schedules, equipment, communications and risks/constraints. Monitor testing area by checking-in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks and post-session room cleanup. Provide status updates to the Delivery Services Manager weekly, or more frequently, if necessary. Escalate any issues to the Delivery Services Manager in a timely manner. Stay abreast of content requirements in the agreed subject matter areas.

Keywords: Global Channel Management, Inc., Seattle , Learning Development, Other , Everett, Washington

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