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IT Support Technician

Company: AHBL Inc.
Location: Seattle
Posted on: February 23, 2021

Job Description:

We are looking for an IT Support Technician to join our firm. At AHBL, we believe through innovative planning, design, and engineering, we improve our communities and build collaborative partnerships one project at a time. If you agree, you might be perfect for our team!What You Will DoThe IT Support Technician will assist in the maintenance of AHBL's infrastructure to ensure stability, integrity, and efficiency of operations. This role will provide direct end-user support in the daily operations of the help desk to resolve software and hardware issues and respond quickly and effectively to requests received. In addition, they will assist with the deployment, configuration, maintenance and monitoring of all active network equipment in order to ensure smooth network operation.What You BringYou are skilled in IT support services, love solving technical problems, and have a track record of providing exceptional customer service. As a self-motivated individual you are able to work independently, think creatively, and enjoy collaborating in a team environment.What We Want* 2+ years of experience in IT Support Services; 3+ years preferred* Must have basic knowledge of hardware and systems software troubleshooting, Windows desktop and server administration, Active directory, Windows 10, Microsoft Office, O365 Management and VPN. VM Ware experience preferred* Working knowledge of Networking, IP Addressing, and Internet protocols (HTTP, HTTPS, FTP, SFTP), and basic networking (ports, proxies, routers, switches, etc.)* Experience supporting AV and Video Conference platforms a plusWhat You GetOur culture of collaboration is rewarded through a competitive salary and an annual discretionary performance-based bonus. In addition, we offer:* 100% paid employee medical, dental, vision, prescription coverage, life insurance and long-term disability protection. Dependent coverage is subsidized as well.* Excellent paid time off benefits.* Discretionary company-matched 401(k) plan.EXTRAS* Flexible Work Schedule* AHBL's Pour at Four project sharing series* Monthly brown bags on relevant industry topics* Company-paid professional organization memberships* Career advancement opportunitiesCombine all of this with our amazing work/life balance and you have found an awesome place to work!Who We AreAHBL is a multidisciplinary firm offering services in civil and structural engineering, planning, landscape architecture, and surveying. Over the course of 50 years, AHBL has earned a reputation for providing award winning, quality solutions to public and private clients alike. Our diverse work program offers interesting challenges every day, fostering creativity, collaboration and problem-solving skills in all our staff.AHBL is an Equal Opportunity Employer. We embrace diversity at all levels of our organization and we provide equal opportunity without regard to race, color, religion, sex, sexual orientation, age, national origin, genetic information, disability, or veteran status. AHBL will provide a reasonable accommodation for qualified individuals with disabilities in the job application and/or interview process. If you need assistance or a reasonable accommodation to participate in the application/or interview process, please contact us.Powered by JazzHR5wfPDJVZdJ

Keywords: AHBL Inc., Seattle , IT Support Technician, Professions , Seattle, Washington

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