ATM Service Technician

Company: Kelly
Location: Seattle
Posted on: May 6, 2021

Job Description:

Our client, a provider of maintenance services, cash automation solutions and payment-processing image technology is currently seeking an ATM Service Technician in the Seattle WA area. This is a direct hire role, please review the details regarding the position below. Position(s): ATM Service Technician Location: Seattle WA Hours: Rotating schedule - must be available days, evenings and weekends. Rate of Pay: $24/hr+ Dependent on experience Length: Direct Hire Job Summary:

• Installs, maintains and services company and/or multi-vendor equipment at customer locations in response to assigned service calls within established service level agreement timeframes.
• Possesses basic customer service communications skills to maintain positive customer relations. Essential Functions/Key Responsibilities:
  • Installs, maintains and services assigned equipment at customer locations.
  • Performs diagnostics and testing of ATMs to ensure performance SLAs and Service quality meets/exceeds established specifications.
  • Enlists the assistance of more experienced technicians, lead technicians, and/or technical support when required to resolve complex problems.
  • Utilizes the Burroughs Process (PAIR-CPR) to deliver high-quality service.
  • Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
  • Takes responsibility for potential or desired follow-up services or problem escalation.
  • Maintains parts inventory with high degree of accuracy.
  • Maintain service keys in secure manner. Knowledge, Skills and Abilities:
    • Technical o Understands and executes written and oral instructions.
    • Maintain basic PC skills - Capable of copying/saving files, pinging networks.
    • Ability to operate a multi-meter to measure voltage, amperage, and resistance.
    • Ability to successfully complete training on electro-mechanical equipment serviced in geographical territory.
    • Must have valid driver's license and maintain "approved" driver status; have and maintain a reliable vehicle with appropriate insurance, if driving own vehicle; or maintain company vehicle according to established schedule and policies
    • Ability to operate basic hand and power tools. Education and Experience:
      • 1-2 years of experience servicing electromechanical equipment.
      • Must hold a valid US driver's license with clean Motor Vehicle Report (MVR).
      • High school diploma or GED.
      • Demonstrates mechanical, technical, electronic aptitude.
      • Some technical school training preferred, but not required. Benefits:
        • 401(k)
        • Medical, dental, and vision insurance
        • Wellness program
        • Life insurance
        • Paid time off
        • Health savings and flexible spending accounts
        • Short and long-term disability
        • Employee referral program
        • Tuition reimbursement How to Apply:
          • To be considered for this position, please reply by email with your resume or contact information. In addition to the position above, please feel free to look at all Kelly Services opportunities by visiting Why Kelly -- ? As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly -- At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly, Seattle , ATM Service Technician, Professions , Seattle, Washington