Business Analyst , Alexa International

Company: PillPack
Location: Seattle
Posted on: November 22, 2021

Job Description:

DESCRIPTIONJob summaryThe Alexa International Quality team focuses on expanding Alexa's capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers' needs in different cultures and locations. If you enjoy deep diving into business processes, surfacing pain points and identifying solutions then come join our team.We are looking for a detail-oriented Business Analyst with a passion for data. In this role, you will support a range of analytics efforts, including deriving data-backed insights into performance of international quality testing, establish automated metrics & dashboards for continual monitoring and solve complex problems through data driven exploration.Key job responsibilitiesIn this role you will:--- Articulate business pain points from a technical perspective and determine if the right Key Performance Indicators (KPIs) are in place and, if not, work to define them.--- Develop scalable solutions/self-serve platforms that will provide data/KPIs to inform business decision making.--- Retrieving and analyzing data using Excel and/or any other data analysis tools.--- Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.--- Identify and review ideas and use cases and clarify how they differ from existing solutions.--- Clearly articulate feature scope, timeline, owners, risks, and the steps being taken to mitigate those risk.--- Accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., "Path to green"), and by escalating appropriately.--- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.BASIC QUALIFICATIONS--- Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, related technical field, or equivalent work experience.--- 1+ years of experience extracting and processing data using SQL.--- 2+ years of experience in a business analyst/data analyst/statistical analyst role and conducting analysis.--- Proven track record of successful communication of analytical outcomes through written communication, including an ability to effectively communicate with both business and technical teams.--- Advanced experience using Tableau, SQL, ETL and databases in a business environment with large-scale, complex datasets.--- MS Office experience, including experience with Excel (v-lookups, pivot tables, formulas etc.)PREFERRED QUALIFICATIONS--- 3+ years of relevant experience in a business analyst/data analyst/statistical analysis role.--- Experience with AWS technologies including Redshift, RDS, S3, EMR, EML.--- Ability to deal with ambiguity and completing objectives in a fast-paced environment.--- Experience with statistical modeling and analyzing large data sets.--- Superior verbal and written communications skills are a must, as well as the ability to work effectively with multiple teams and external organizations.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: PillPack, Seattle , Business Analyst , Alexa International, Professions , Seattle, Washington