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Business Analyst 2 - Store Operations, Fulfillment Team

Company: Nordstrom Inc
Location: Seattle
Posted on: November 22, 2021

Job Description:

Job Description

Join us where it all began

Whether you design clothes or business strategies, crunch numbers, lead projects or write code, we have a place for you. With headquarters in Seattle - and busy ecommerce hubs in Los Angeles and New York - we're a fast-moving company that encourages our people to be creative, innovative and always focused on providing the best service possible.

The Business Analyst 2 will be a key member of the Store Operations Fulfillment team helping to grow the business by improving technology and processes and ensuring effective use of the applications and processes used in the stores. stakeholders with data insights that empower business decisions. Through research and interaction, this position assesses priorities of the internal customers: our store teams. The Business Analyst 2 will collect relevant information and data about new or existing solutions then analyze, review, document, and communicate business needs, requirements, and impacts on work processes.

This individual will be actively monitoring the key store operations fulfillment metrics and as an integral part of the Store Operations Fulfillment team the Business Analyst 2 is involved in the data gathering to inform and improve decision making related to Nordstrom's Store Fulfillment operations. This individual should have a high degree of curiosity about the business and the skills to discover impactful insights from data and communicate those insights in a way that builds confidence and enables decisions that drive business value.

A day in the life...

  • Provide analytical support on core KPI's for the store operations fulfillment team via data extraction and analysis.
  • Serves as lead resource for dealing with challenging issues: both technical and process-driven
  • Partners with project and program managers to determine work efforts needed on projects
  • Drives end-to-end requirements and user stories for projects and programs across the Store Operations Fulfillment
  • Determines approach, templates to be used on projects
  • Maintain reporting and analysis on Store Operations Fulfillment performance and KPI results in conjunction with key impacting initiatives

    • Provide exceptional customer service through professionalism, ownership and initiative
    • Demonstrate productivity through the efficient use of time and a commitment to strong results
    • Establish a position and reputation for managing complex issues and having a sound approach to understanding the topic

      You own this if you have..

      • 3-5+ years business analyst experience
      • Experience with analytical tools
      • BA/BS degree or suitable work experience as business systems analyst

        Key role competencies

        • Drives Results
        • Follows through on initiatives/efforts to ensure successful completion
        • Holds self to high standards of performance; sets challenging goals

          • Has Courage
          • Makes progress despite ambiguity or a clear path forward
          • Raises difficult topics to be sure they are addressed
          • Shares own ideas and points of view openly, regardless of potential criticism or risk
          • Manages Complexity

            • Seeks to understand systematic problem-solving methods and applies them when needed
            • Identifies symptoms that indicate problems and accurately differentiates problems from symptoms
            • Identifies and focuses on the data that is most critical to understanding problems and finding solutions
            • Builds Trust - demonstrates reliability and places a strong emphasis on the team meeting its commitments

              • Build Teams
              • Acts in ways that support morale and contributes to a sense of belonging
              • Expresses a clear understanding and commitment to the team's common goals and priorities
              • Communicates Effectively
              • Conveys information clearly, concisely, and professionally

                • Listens attentively to others and takes an interest in what they have to say
                • Consistently works to keep others well informed
                • Self-Development
                • Demonstrates commitment to own development and encourages others to expand their expertise and skills
                • Takes on stretch assignments and career opportunities what will broaden capabilities

                  • Decision Quality
                  • Aims to make good independent decisions and takes appropriate action during urgent, non-routine situations
                  • Integrates various inputs, decision criteria, and trade-offs to make effective decisions

                    We've got you covered...

                    Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
                    • Medical/Vision, Dental, Retirement and Paid Time Away
                    • Life Insurance and Disability
                    • Merchandise Discount and EAP Resources

                      A few more important points...

                      The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

                      Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

                      Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

                      Nordstrom Careers Privacy Policy: #/contact-us/privacy

                      -- 2021 Nordstrom, Inc.

                      Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Keywords: Nordstrom Inc, Seattle , Business Analyst 2 - Store Operations, Fulfillment Team, Professions , Seattle, Washington

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