Senior Data Analyst
Company: Trupanion
Location: Seattle
Posted on: June 24, 2022
Job Description:
Tru panion is a leading provider of medical insurance for cats
and dogs in North America. Our mission is to help the pets we all
love receive the veterinary care they need. At Trupanion, we offer
a collaborative, casual, and pet-friendly environment where
everyone is encouraged to be themselves. Position Summary: The
Customer Insights team at Trupanion is looking for a curious and
pet loving analyst to join our team. We need a driven analyst who
can creatively come up with data-focused solutions to problems
through inquiry, data collection, analysis and collaboration with
leaders in customer experience and marketing to drive change.
Successful candidates will have unbridled curiosity, enjoy solving
complex problems and share our love of data and pets! Candid ates
for this position have the option to work remotely from anywhere in
the US, or out of our Seattle office, depending on their
preference. Key Responsibilities Include:
- Foster effective working relationships with fellow analysts and
business partners to create an environment of knowledge
sharing
- Ability to see to the core of a problem, understanding the
"why" behind a question
- Observant and inquisitive, discovering opportunities to use
data to better understand our customers
- Extract and reconcile data from our robust data warehouse or
identify and strategize new data to be collected through third
party partnerships, surveys and more
- Conduct primary and secondary customer research with focus on
both quantitative and qualitative analysis
- Apply advanced st atistical and analytical techniques to derive
meaning from data with a focus on impact
- Present findings to business partners, often collaborating to
develop and implement action plans
- Monitor results through performant dashboards, rinse and repeat
Qualifi cations Please include a cover letter with your
application. Experience:
- 5+ years' experience of data extraction and manipulation ( eg
SQL), statistical analysis and other modeling techniques
- 3+ years leading or mentoring junior analysts
- 3+ years using da ta to drive strategy Skills, Knowledge &
Abilities:
- Comfortable working on complex and ambiguous problems
- Highly driven and motivated to work in a fast-paced,
high-growth environment
- Advanced experience with data analysis including applying
statistical me thods and modeling techniques
- Advanced experience with data visualization platforms (Tableau
preferred)
- Experience with research and survey methodology preferred
- Flexible to work independently and in a team-based environment
Benefits and Perks:
- Bonus oppor tunities
- Full medical, dental, and vision benefits at no cost to the
employee
- Four weeks paid time off and 9 paid float holidays (you can
decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Restricted Stock Units
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking
services for office pe ts during business hours, free parking, and
paid ORCA cards. About Trupanion: We're all about helping pets. We
promote a cohesive and nimble team environment, and we hire,
develop and promote team members. We trust each other. We are
transparent and honest . We care about one another and want to see
our team members succeed, personally and professionally. We strive
to promote from within and reduce bureaucracy to allow creative
thinking. We're focused on providing continuous training and
support to all team members to encourage long-term happiness and
success. At Trupanion, we achieve great things together when we
are:
- Caring: We are kind to each other and assume positive
intent.
- Collaborative: We work togethe r to achieve company goals (we
not me).
- Courageous: We are determined, take risks, and make bold
moves.
- Curious: We seek new information to continually better
ourselves and our work.
- Honest: We believe candid communication leads to successful
teamwork.
- Inclusive: We welcome and value all people and
perspectives.
- Nimble: We readily adapt and evolve in pursuit of progress and
innovation. Trupanion is an equal opportunity employer and e
mbraces diversity. We are committed to building a team that
represents a variety of backgrounds, abilities, perspectives, and
skills. We will ensure that individuals are provided reasonable
accommodation to participate in the job application or interview p
rocess, perform essential job functions, and receive other benefits
and privileges of employment. Please contact us to request
accommodations.
Keywords: Trupanion, Seattle , Senior Data Analyst, Professions , Seattle, Washington
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