Dispatcher (Plumbing)
Company: ARS/Rescue Rooter
Location: Seattle
Posted on: August 6, 2022
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Job Description:
Job Description GROW WITH THE PROS AND ENJOY REAL STABILITY Only
the best of the best work for the largest and fastest-growing
leader in residential services: ARS-Rescue Rooter-- . Unique to our
field, we provide plumbing, heating, and air conditioning expertise
through 70 locations nationwide united by a commitment to
professional excellence. In addition to the training needed for a
real career, we provide year-round work, advancement potential, and
the chance to give back. If you have the experience we seek, take
this opportunity to grow with the pros at ARS-Rescue Rooter-- : The
strong multi-tasker we select will answer customer calls within a
busy office setting and schedule technician appointments for jobs.
In addition to entering customer data into a computer, this
professional will provide feedback to customers regarding service
queries, and make outbound calls to customers to schedule
appointments for maintenance agreements. Required Credentials: One
or more years of experience as a dispatcher. Ability to thrive in a
fast-paced environment. A strong degree of self-motivation to
provide exceptional customer service to customers by phone while
directing technicians by radio and tracking devices. Excellent
organizational skills and the ability to coordinate multiple
appointments. Demonstrated listening, written/verbal communication,
and interpersonal skills. Proven ability to meet and exceed set
goals. Experience gathering customer information and keying it into
a computer. High school diploma or GED equivalent, or a combination
of related experience and/or advanced training/education. Computer
proficiency, including working knowledge of Microsoft Office
products, including Excel and Word. Knowledge of the local
geographic territory. Willingness and ability to work evenings and
weekends. Preferred Credentials: Experience in the area of customer
service and/or a related service line. How We Reward Your
Professionalism Compensation: $17-$22.00 per hour Schedule:
Tuesday-Saturday.11-7PM Tues-Fri the 7-6PM on Saturday Full-time
employees receive competitive pay; comprehensive paid training;
medical, dental, vision, and prescription plans; paid time off and
holidays; and 401(k) with company match; and healthcare flexible
spending account (HFSA). Part-time employees receive competitive
pay, comprehensive paid training, and 401(k) with company match. In
addition, all employees are invited to participate in our
commitment to community outreach, including our extensive support
as the Official Global Partner for the Night to Shine prom
initiative for special-needs students, sponsored by the Tim Tebow
Foundation---. Apply Your Skills to the Best in the Business. Join
our winning team and apply today All candidates are required to
undergo pre-employment drug screen and employment background
checks. ARS is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by
law. Company Description ARS/Rescue Rooter is a leading brand of
American Residential Services LLC., which provides electrical,
heating, air conditioning, indoor air quality, plumbing, drain
cleaning and sewer line services from company-owned locations
across the United States. United by exceptional service, the
ARS/Rescue Rooter Network serves both residential and light
commercial customers.
Keywords: ARS/Rescue Rooter, Seattle , Dispatcher (Plumbing), Professions , Seattle, Washington
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