Network Support Analyst - Remote
Company: Holland America Group
Location: Seattle
Posted on: January 27, 2023
|
|
Job Description:
Job Description
Welcome to Holland America Line, a premium cruise line dedicated to
explorers, foodies and music lovers who want to explore the world
on perfectly sized, refreshingly spacious ships filled with
one-of-a-kind experiences. We're looking for an amazing Network
Support Analyst professional to fill this role, which is a remote
position, reporting to our Seattle office.
You'll be responsible for improving the network-dependent services
on Holland America and Seabourn ocean-going cruise ships with
direct impact on guest and crew satisfaction as well as shipboard
operations. This non-traveling role maintains an accurate fleet
connectivity health overview obtained through various monitoring
resources and escalates any operational impact to defined support
teams. They discover and escalate service degradation and outages,
and they participate in troubleshooting efforts with L3/L4 teams to
ensure the services get restored quickly. Here's a summary of what
Holland America Line is looking for in its Network Support Analyst.
Is this you?
Responsibilities
Requirements
What to expect
Our Culture...Stronger Together
Our highest responsibility and top priority is compliance,
environmental protection and the health, safety and well-being of
our guests, the people in the communities we touch and serve, and
our shipboard and shoreside employees. Please visit our site to
learn more about our Culture Essentials, Corporate Vision Statement
and our Core Values
at:https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to age, ancestry, color, family or medical care leave, gender
identity or expression, genetic information, marital status,
medical condition, national origin, physical or mental disability,
political affiliation, protected veteran status, race, religion,
sex (including pregnancy), sexual orientation, or any other
characteristic protected by applicable laws, regulations and
ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the
application process, upon your request, as required to comply with
applicable laws. If you have a disability and require assistance in
this application process, please contact
recruiting@hollandamericagroup.com
#HAL
Keywords: Holland America Group, Seattle , Network Support Analyst - Remote, Professions , Seattle, Washington
Click
here to apply!
|