EPIC BEACON APPLICATIONS ANALYST
Company: UW Medicine IT Services
Location: Seattle
Posted on: May 29, 2023
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Job Description:
Req #: 222132 Department: UW MEDICINE IT SERVICES Appointing
Department Web Address: http://uwmits_hires.uwmedicine.org/ Job
Location: Remote/Hybrid, Seattle - Downtown Job Location Detail:
Primary work location may be fully remote within the US or at the
Safeco Plaza Building on the corner of 4th and Madison in downtown
Seattle Posting Date: 05/08/2023 Closing Info: Open Until Filled
Salary: $7,480 - $9,180 per month Other Compensation: Shift: First
Shift Benefits: As an employee you will enjoy generous benefits and
work/life programs. For detailed information on Benefits for this
position, click here. A higher degree of healthcare. All across UW
Medicine, our employees collaborate to perform the highest quality
work with integrity and compassion and to create a respectful,
welcoming environment where every patient, family, student and
colleague is valued and honored. UW Medicine's IT Services
department has an outstanding opportunity for an Epic Beacon
Applications Analyst!In collaboration with UW Medicine IT Services
('ITS') and under the general guidance of the Applications Team
Manager, the primary focus of the Epic Beacon Applications Analyst
position is to closely collaborate with other Applications Team
members and internal UW Medicine customers to provide a service
oriented, cross-functional, knowledgeable, single point of
technical leadership for application tools and workflows.Primary
areas of responsibility include, but are not limited to:* Analyze
customer business and technical requirements and issues,
recommending solutions* Design, build, test and implement
enhancements to meet functional requirements* Provide production
support and ongoing system troubleshooting, maintenance,
monitoring, and training* Manage projects, processes and
documentation to support customer needs.The Epic Beacon
Applications Analyst is both a subject matter expert and technical
systems expert who possesses an array of cross-functional systems
knowledge and support skills for applications used by multiple UW
Medicine customer groups. The Analyst's responsibilities span the
entire lifecycle of UW Medicine clinical and business systems
activities. RESPONSIBILITIESProactive System Monitoring,
Troubleshooting, and Maintenance (20%)Perform analysis and
troubleshooting for application issues to meet established Service
Level Agreements. Work with user groups to provide diagnostic
assistance and resolution to questions and problem
direction.Maintain issue tracking (both internally and with vendor)
and follow issue tracking policies and guidelines.Provide proactive
status updates to management, customers, and stakeholders.Customer
Relationships and Requirements (20%)Meet with customers to identify
and analyze customer system requirements for continuous
improvements, set expectations, and escalate issues as
needed.Develop and retain strong positive relationships with
constituents, engaging to ensure a thorough understanding of their
objectives and requirements.Translate business requirements into
functional specifications in the definition of application user
interface, reports, and processes.Project and Process Management
(20%)Prioritize tasks with guidance from designated lead,
supervisor, or project manager.Track detailed status of tasks and
work with leads, project managers, and/or supervisor should tasks
vary from initial resource estimates.Successfully complete project
tasks.Application Testing (10%)Test all scenarios conforming to
quality standards at the component/feature level, including:Test
system changes and assist with development of test plans for
usability, performance, and adherence to standards.Execute, track,
and report detailed results of application and system
testing.Create and maintain application test scripts.Documentation
and Reporting (5%)Evaluate and implement management requests for
information to generate reporting requirements.Partner with
business stakeholders to define data collection workflow; designing
new workflows or application features to support data collection.
Develop new and maintain existing application reports; update
reporting criteria as necessary with applicable application
changes.Document current and proposed data flows within your
primary application, between applications, and other systems and
interfaces.Other Duties (5%)Support training and education program
as per training system services level agreement. Coordinate system
information requests and trouble reports, including flow, tracking,
and prioritization. Assist with development of security and
confidentiality system standards for applications to meet federal,
state, CMS, and JCAHO regulations.REQUIREMENTSBachelor's Degree in
Computer Science, Health Information Systems, Math, Information
Technology, Business Administration, or related field or equivalent
combination of education/experience.Currently holds Epic Beacon
certification (or equivalent with other EHR systems) OR has had
Epic proficiency (or equivalent) for 2+ years in relevant
functional/business area.2+ years' experience must include the
following:1+ years providing EHR systems application
maintenance/support.Demonstrates a strong customer-oriented
mindset, with experience building relationships, setting
expectations, and collaborating across groups to ensure customers
receive top quality service. 1+ year experience with
application/system configuration and implementation of clinical
information systems (and/or healthcare
applications).DESIREDPrevious experience in and knowledge of
academic healthcare systems and/or operational
environments.Advanced degree (e.g., Master's, Doctorate, etc.)An
understanding of departmental/clinical operations, workflow,
policies, and procedures.Experience with operational workflow
design of clinical software.CONDITIONS OF EMPLOYMENTThis is an
Information Technology deadline-driven work environment.The
individual in this position is expected to work normal daytime
hours. The majority of work is performed in an office environment
during normal business hours; however, significant off-hours and
weekends may be needed to resolve problems and respond to
emergencies. This individual is expected to be available for
emergencies (business continuity/disaster recovery efforts) on a
24x7 basis as needed. Must coordinate projects without direct
supervisory authority.Must work within the constraints of multiple
technical environments.ITS provides services to all UW Medicine
organizations - HMC, UWMC-Montlake, UWMC-NW, VMC, UWNC, UWP, SOM,
and ALNW. The individual in this position must learn many
organizational structures and cultures and continually foster
collaboration.Ability to communicate effectively in English, both
verbally and in writing.#monster Committed to attracting and
retaining a diverse staff, the University of Washington will honor
your experiences, perspectives and unique identity. Together, our
community strives to create and maintain working and learning
environments that are inclusive, equitable and welcoming. The
University of Washington is an affirmative action and equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, gender
expression, national origin, age, protected veteran or disabled
status, or genetic information. To request disability accommodation
in the application process, contact the Disability Services Office
at 206-543-6450 or dso@uw.edu. Applicants considered for this
position will be required to disclose if they are the subject of
any substantiated findings or current investigations related to
sexual misconduct at their current employment and past employment.
Disclosure is required under Washington state law. COVID-19
VACCINATION REQUIREMENT Employees of the University of Washington
are required to be fully vaccinated against COVID-19 unless a
medical or religious exemption is approved. Being fully vaccinated
means that an individual is at least two weeks past their final
dose of an authorized COVID-19 vaccine regimen. As a condition of
employment, newly hired employees will be required to provide proof
of their COVID-19 vaccination. View the Final candidate guide to
COVID-19 vaccination requirement webpage for information about the
medical or religious exemption process for final candidates.
PDN-992339dd-e2f7-461b-8117-eacbe0d591c3
Keywords: UW Medicine IT Services, Seattle , EPIC BEACON APPLICATIONS ANALYST, Professions , Seattle, Washington
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