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Business Analyst

Company: Evergreen State College
Location: Olympia
Posted on: November 17, 2019

Job Description:

Position Title
Business Analyst

Working Title


EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at or contact the Affirmative Action and Equal Opportunity Officer at (360) 867-5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.

Union Represented

Overtime Eligible

Monthly FTE

Salary Step (minimum monthly amount)

Salary Step (maximum monthly amount)

Cyclic Position

Cyclic Details

Project Position

End Date

Special Note

This is a full-time, overtime-exempt Business Analyst position on the Olympia Campus of The Evergreen State College. This position is an "at-will" appointment, exempt from Washington State Civil Service rules and the Fair Labor Standards Act overtime requirements.

Position Purpose

Under the direction of the Associate Vice President for Business Services, collaborate with Business Services managers, Computing and Communications (C&C) staff and software vendors to support, improve and replace computing systems, processes and reporting in the accounting, payroll, purchasing, student accounts, mailroom, bookstore, conference services and financial reporting operations. Conduct operational and organizational reviews to improve and automate processes and determine the best use of computing resources. In consultation with area managers, analyze structure and workflow of work units to recommend changes that improve efficiency. In collaboration with C&C staff, analyze and coordinate computer system replacements and upgrades, provide project management for computing projects and resolves all computing issues for Business Services. This position supervises one full-time classified, represented Budget Analyst 2 staff person.

Nature and Scope

The position reports to the Associate Vice President for Business Services. Incumbent must possess a strong technical background and understanding, including experience with relational databases, system administration, troubleshooting and report writing. The work to be performed requires knowledge of business process and workflow analysis techniques and best practices. This position plays an intricate role in the ERP System upgrade process by coordinating scope, timelines, and end user testing. This position also requires advanced working knowledge of state fund accounting.

Essential Functions

• Provide daily support for all Business Services operations and computer systems, including Banner Finance and all other related and/or integrated solutions.• Conduct analysis of existing processes and develop best practices for using the finance system, oversee detailed upgrade plans, coordinate resolution of technical problems in collaboration with C&C and vendors.• Oversee financial systems (accounts receivable, accounting, purchasing, payroll, etc.) to include the oversight and maintenance of the financial systems validation forms, control forms and all other system related processes, including all interfaces between systems and feeds to the general accounting system.• Supervise one Budget Analyst 2 staff person, including: modify position description(s), develop standards for performance, train staff, plan and assign work, prepare annual performance evaluations, act upon leave requests, and recommend disciplinary action as necessary.• Maintain the permissions to access the financial systems, data security, and purchasing approvals.• Coordinate internal user training for Business Services systems and processes; create and maintain training programs, including materials and schedules for user groups.• Function as liaison to the technical support help desk to resolve user problems and technical issues regarding the financial systems.• Conduct reviews of business units' workflow and provide analyses to the Business Services managers; develop and periodically review departmental policies, procedures and desk manuals; and assist Business Services managers with policy, strategy, budget and workload distribution issues.• Meet regularly and as required with Business Services managers and staff to analyze, interpret, troubleshoot and research possible solutions for computing system issues, business processes and operational issues, including consulting with C&C staff to obtain expert advice as to the technical feasibility of potential solutions.• Coordinate regularly with C&C managers and staff to advance Business Services computer system needs, problem resolutions and projects.• Act as project manager/primary contact for all ongoing projects and work being done by C&C for Business Services.• Collaborate with system analysts, application developers, users, and managers in the planning and prioritization of projects and support cases.• Monitor and respond to problems with Business Services computer systems in production, resolving known issues and determining when to escalate problems to Ellucian.• Assist C&C system administrators in troubleshooting hardware and software problems as needed; help to define and understand the problems, provide business process and data analysis, determine the risk and severity of the problem in relation to business operations, test potential solutions and respond to questions in a timely manner.• Assess, determine and recommend Business Services system replacement needs by leading requirements gathering activities, researching industry standards, best practices and emerging technologies.• Make recommendations and participate in the purchasing activities for all Business Services technology and systems.• Evaluate, monitor and make recommendations with regards to data security, integrity and digital storage. This includes applying and complying with data security standards within all Business Services systems and processes; working with campus data custodians and C&C to comply with all applicable state and federal laws regarding computer and data security.• Prepare and maintain computer system documentation for all programs, systems, operations used by Business Services. These should include configuration details and serve as operating procedures manuals for users.• Develop and maintain database reports using SQL and/or report writing tools for all areas of Business Services; assist managers with ad hoc reporting needs and work with C&C as needed for more complex queries and data needs.• Other duties as assigned.

Additional Duties

Knowledge Skills and Abilities

• Ability to establish and maintain effective collaborative working relationships with a diverse group of managers and employees at all levels within the college.• Ability to prioritize a variety of projects and assignments requiring a high degree of accuracy and attention to detail.• Ability to communicate highly complex and specialized technical information in understandable terms to management, faculty and staff.• Excellent written and interpersonal communication skills and customer service skills; ability and commitment to maintain confidentiality.• Extensive knowledge and experience with accounting, budgeting and financial software systems.• Knowledge and understanding of a broad range of computer system concepts and best practices, such as:o SQL.o Operating systems (e.g., Windows and Linux) Data analysis and reporting.o Technical documentation.o Quality assurance and testing.o Project management.o Windows environments with Microsoft Office products (Word, Excel, PowerPoint, etc.).o Other applications as assigned.• Ability to provide a major administrative role in system upgrades and maintenance.• Extensive knowledge of state fund accounting;• Strong quantitative and analytical skills; high attention to detail to ensure accurate analysis and reports.• Excellent leadership and supervisory skill and ability.

Minimum Qualifications

• A Bachelor's degree in accounting, business administration, computer science, information systems or closely related field or five of more years working in a fiscal or information technology related position.• Three years of advanced experience working with an enterprise accounting, budgeting and/or financial system. Experience should include system administration (determining/granting user access), configuration (updating validation tables and business rules), upgrades (determining the impact and need) and support or primary point of contact for the system.• Excellent computer skills, including working experience in report writing, system analysis and SQL.

Desired Qualifications

• Experience with and knowledge of Ellucian's Banner software.• Knowledge of Argos reporting software.

Conditions of Employment

• Must provide proof of identity and employment eligibility within three days of beginning work.• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.


A full state benefits package which includes: paid sick and vacation leave; paid campus holidays; a generous medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For more information about Evergreen's excellent employee benefits, please view

Posting Detail Information

Posting Number

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Keywords: Evergreen State College, Seattle , Business Analyst, Professions , Olympia, Washington

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