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Sales Administrative Assistant

Company: Prowess Consulting
Location: Bellevue
Posted on: February 17, 2020

Job Description:

SmartDeploy is looking for a detail-oriented, efficient, and personable Sales & Customer Service Administrative Assistant to support our growing business. This position will primarily focus on retaining existing customer accounts by extending customer support subscriptions.An ideal candidate has the ability to multi-task and is able to execute on the highest priority items and collaborate efficiently with the rest of the sales and accounting teams, as well as customers. The ability to communicate clearly, professionally, and efficiently over email and phone is a must.This position requires excellent organizational skills in an environment similar to a start-up. This is an exciting and fast-paced environment and we strive to provide authentic, high-quality interactions with our customers to sell SmartDeploy.Responsibilities:

  • Communicate the benefits of retaining a support subscription to customers
  • Create quotes for customers to purchase our software
  • Communicate with customers about pending support subscription deadlines
  • Upsell for additional years of support or higher levels of support
  • Communicate with customers over the phone and via email to complete customer requests
  • Ability to work independently and solve problems efficiently
  • The ability to use and input information into CRM at an efficient rate
  • Other duties as assignedQualifications:
    • Previous experience performing sales, customer service, and/or administrative work
    • Previous employment at a business is required
    • Local in the Greater Seattle areaThis is a full-time employment opportunity with an initial probationary period. We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing. Direct inquiries only, please; no recruiters. WE BELIEVE IN HIRING THE VERY BEST for our SmartDeploy team. SmartDeploy is the recognized leader in providing IT systems management solutions that reduce the time, cost, and complexity of managing Windows clients and servers. By using the patented technologies and advanced architecture offered in SmartDeploy software, IT administrators and managers across all industries can take full advantage of the most flexible, efficient, and reliable approaches available to simplify business-critical Windows IT management functions. The company?s growing ecosystem of channel partners rely on SmartDeploy to grow business and maximize productivity through high quality, reliable solutions that their customers demand. For more information, visit www.smartdeploy.com.

Keywords: Prowess Consulting, Seattle , Sales Administrative Assistant, Sales , Bellevue, Washington

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