Sales Supervisor, Seattle

Company: Away
Location: Seattle
Posted on: February 22, 2021

Job Description:

We are a global lifestyle brand built on transforming the travel experience by expanding our retail footprint. In support of our mission, we are seeking a Sales Supervisor to join our Retail Operations team. This position will be full-time and based in our new location in Seattle. Our Retail team creates a transformative experience that inspires a global community. We build connections with our community through product expertise and merchandising, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our community, and use it as an opportunity to create more Away fans. As a company that values inclusion, Away seeks individuals of all backgrounds and experiences to apply for this position. What you'll do:

• Manage, support, and develop a team of retail associates
• Onboard new hires while still coaching existing team members
• Communicate Away's values and brand philosophy to your team and to customers alike
• Ensure that your team is providing the best customer service possible, by providing such service yourself
• Take ownership of in-store processes and operations and help define Away's SOPs.
• Help run an efficient and growing retail business; optimize store operations and customer journey
• Be a point person for HQ counterparts and colleagues; assist in marketing events and programming at the store. Who you are:
  • Excellent communicator with a passion for people
  • Comfortable working with all types of personalities
  • Passionate about speaking to travel experiences (anywhere!)
  • Maintains cool under pressure
  • An effective and expedient problem-solver with a keen attention to detail
  • Positive attitude and feels there is no task too small and no task too large
  • Eager to be at the frontline of a fast-paced and growing company
  • Hard working with a "no task is too small" attitude
  • Enjoy working in a fast-paced and ever-changing environment
  • Passionate about travel (but that's a given!) You'll love working at Away because:
    • We travel. We encourage you to take time to recharge outside of the office. You'll have two weeks of PTO to explore new places and access to Away products to ensure your travels are seamless.--
    • We're not just employees. We're people. We offer 401(k) match, insurance coverage (health, vision, and dental), tax savings plans for retirement, generous and inclusive parental leave, dependent care, and commuter benefits.
    • We'll invest in your career. Our company's growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs.
    • We're creating an environment where everyone can thrive. Our customers are global and diverse, so we're building a team that is too. Through initiatives like our employee resource groups, inclusion training, and quarterly allowances to bond with teammates, we're building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
    • We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here. About Away: Launched in 2016, Away is a global lifestyle brand with a mission to transform travel. In just under four years, Away has already been twice named one of Fast Company's "World's Most Innovative Companies," and one of TIME's "50 Most Genius Companies." Away is headquartered in New York City, with offices in London and Sydney. To learn more, visit awaytravel.com . EEO Statement:-- Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.-- Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talent@awaytravel.com . What retailers do you most admire? Why? --*
      Describe a particularly memorable customer service experience you have had. How has this impacted your definition of great customer service? --*
      Why are you interested in this job? Why should we hire you? --*
      U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Away are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
      • Autism
      • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
      • Blind or low vision
      • Cancer
      • Cardiovascular or heart disease
      • Celiac disease
      • Cerebral palsy
      • Deaf or hard of hearing
      • Depression or anxiety
      • Diabetes
      • Epilepsy
      • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
      • Intellectual disability
      • Missing limbs or partially missing limbs
      • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
      • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Away, Seattle , Sales Supervisor, Seattle, Sales , Seattle, Washington