Yoga Studio General Manager / Sales Manager

Company: YogaSix - West Seattle
Location: Seattle
Posted on: November 22, 2021

Job Description:

DESCRIPTIONJob Title: General ManagerReports to: Franchise OwnerCOMPANY OVERVIEW:YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.POSITION:The General Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards. He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented and have a drive and passion for sales and service.JOB REQUIREMENTS:2+ years of retail/service sales or fitness sales experienceExperience supervising people successfullyProven experience in generating and following up on leadsConfident in generating personal sales and training Wellness Advisors in salesAbility to manage and drive all revenue streams: memberships, retail, and teacher trainingMust be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via emailStrong customer service skillsAbility to excel in a fast changing, diverse environmentAbility to recognize areas of improvement and make changes using good judgementSolid writing and grammar skillsHighly organized, proficient in data management, ability to prioritize and meet deadlinesProfessional, punctual, reliable and neatStrong attention to detail and accuracyTrustworthy and ability to handle confidential informationAbility to work harmoniously with co-workers, clients and the general publicAbility to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voicesProficient with computers and Studio softwareDUTIESLead Generation, Membership Sales and RetentionManage and grow all revenue streams including Memberships, Retail and Teacher TrainingManage studio budget, spending, and reportingCreate and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyaltySchedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest trafficWork with Studio Owner and Director of Education to optimize class schedule on an ongoing basisRecruit, hire, train, supervise, coach, mentor all studio staffRecruit, hire, onboard, coordinate training, and terminate Teachers (with support of lead teacher)Manage maintenance issues, inventory and cleaningParticipate in studio, regional and company-wide meetings and trainings as neededWork closely with Studio Owner and National Sales Director to ensure health and profitability of the studioSocial media managementPHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods.May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focusMust be able to effectively hear in person and via telephoneCOMPENSATION & BENEFITS:This position offers a competitive base salary based on experience & performanceCommission paid on salesOpportunity to bonus, based on performanceypngKKNnjs

Keywords: YogaSix - West Seattle, Seattle , Yoga Studio General Manager / Sales Manager, Sales , Seattle, Washington