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PT Hotel Guest Service Representative (3pm-11pm)

Company: BMI Hospitality Management
Location: Seattle
Posted on: May 16, 2022

Job Description:

Job DescriptionDo you want to work for a great company with competitive benefits and pay? The Fairfield Inn & Suites Seattle Downtown/Seattle Center is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply!Benefits:

  • Medical, dental, and vision offered after qualification period
  • Competitive performance bonuses - potential for up to $550 monthly
  • Employee discounts at Marriott Hotels worldwide
  • Commuter benefits offered
  • Referral bonus program - $200/referred employee after 30 days of employment, some restrictions apply
  • Seattle Paid Safe Sick Leave
  • Vacation time accrued based on hours worked
  • Free parkingJob Description:
    • Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
    • Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
    • Controls and records financial transactions a front desk
    • Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
    • Maintains a friendly, cheerful, and courteous demeanor at all times
    • Performs other duties as assigned, requested, or deemed necessary by management
    • Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
    • Aids other associates and departments to contribute to the best overall performance of the department and the hotel
    • Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
    • Shifts would be 3 days per week PM shift (3pm-11pm).Preferred Skills:
      • Strong Computer skills, including Microsoft Office
      • Ability to type 40+wpm
      • Able to learn new web applications
      • Previous customer service experience preferred
      • Strong work ethic
      • Able to stand for extended periods of time
      • Able to lift up-to 20 lbs.
      • Must be able to work weekends and holidays

        Job Posted by ApplicantPro

Keywords: BMI Hospitality Management, Seattle , PT Hotel Guest Service Representative (3pm-11pm), Sales , Seattle, Washington

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