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Taxi Customer Service Agent

Location: Seattle
Posted on: March 19, 2023

Job Description:

Pay Range: $19.06 - $19.56 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2023 Employee Benefits - Front Line Team Members (Programa de beneficios de ABM).

Position Summary Details

The Electric Cart Driver drives passengers to and from assigned locations. Depending on the contractual need this could be around airport grounds, or it could be from a nearby parking facility to the airport terminal or terminals.

Position Summary Details

Generally responsible for assisting with coordinating the flow of taxicabs through the ground transportation system at the Seattle International Airport. Job duties include; coordinate replenishment of taxis in holding lot, movement of taxis from holding lot to staging lot, provide assistance to patrons at taxi stands and passengers with special needs. Provide excellent customer service to all customers. When assigned to dispatch, provide the point of contact for coordinators, supervisors, and managers for the daily activity reports. Document and report driver violations; verify driver eligibility to provide service at the airport and verify driver payments. Audit operation as required. Report any hazardous or unsafe conditions existing in the taxi work areas to management. Provide direction and answer questions from the traveling public. Maintain 2-way radio contact with appropriate sources


* Must be 18 years of age or older

Preferred Qualifications:

* Customer Service Experience

1 yr of similar work experience

Keywords: ABM SERVICES, Seattle , Taxi Customer Service Agent, Sales , Seattle, Washington

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