Customer Service Representative
Posted on: November 19, 2023
Flexible packaging/plastics company looking for Customer Service
Representative - commission available! (Tukwila, WA)This Jobot Job
is hosted by: Marcus CurielAre you a fit? Easy Apply now by
clicking the "Apply" button and sending us your resume.Salary:
$65,000 - $70,000 per yearA bit about us:We are a private equity
owned flexible packaging company servicing the western United
States and Canada. We specialize in Polyethylene film extrusion and
bag converting. We are a customized solution provider serving many
end use markets including the very important seafood and produce
markets. We are growing and looking for a Customer Service Rep to
join our team. The position will be responsible for delivering a
quality customer experience and following up on action items to
support the sales team.Why join us?
- Strong company culture.
- Competitive compensation package - base + bonus.
- Comprehensive employer-paid benefits package.
- Professional development and growth opportunities.Job
- Managing and processing customer orders from initiation to
- Providing exceptional customer service via phone and email,
ensuring all inquiries are handled promptly and
- Resolving customer complaints and queries efficiently and
- Collaborating with the production team to ensure product
availability and timely delivery.
- Maintaining a thorough understanding of our product range,
including plastics and other materials.
- Developing strong relationships with customers to understand
their needs and ensure their satisfaction.
- Providing feedback to the team and management on customer
needs, problems, interests, and potential for new products.
- Keeping records of customer interactions, transactions,
comments, and complaints.Qualifications:
- A minimum of 2 years of experience in a customer service role
within a manufacturing environment.
- Proven experience in packaging and handling plastics.
- Exceptional communication skills, both written and verbal, with
a professional phone manner.
- Proficiency in using email and other digital communication
- A customer-focused approach with a genuine desire to provide
excellent service.Interested in hearing more? Easy Apply now by
clicking the "Apply" button.
Keywords: Jobot, Seattle , Customer Service Representative, Sales , Seattle, Washington
Didn't find what you're looking for? Search again!