Lead Sales Supervisor - Kirkland
Company: See's Candies
Location: Kirkland
Posted on: April 22, 2024
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Job Description:
Work is Sweet!'Quality without Compromise' is not just a motto
at See's Candies. It is the most important ingredient in our recipe
for success. See's Candies has been in business since 1921 and
maintains a reputation for producing the highest quality candy and
providing superior customer service.See's is a leader in the
confectionary industry with over 250 retail shops across the USA.
We are seeking friendly, enthusiastic individuals who are
passionate about providing great customer service.Job Description
Summary:This position works in partnership as a member of the Shop
Management Team (SMT). The Lead Sales Supervisor in lieu of the
Shop Manager and/or Assistant Shop Manager takes responsibility for
on-site management of a single retail location, ensuring that
staff, product and shop operations are handled in accordance with
See s guidelines and corporate philosophy in the areas of sales
goal achievement, customer service, cost control, visual
merchandising, policy compliance, leadership, and safety.Job
Description:POSITION RESPONSIBILITIES (including, but not limited
to):As a member of the SMT, is responsible for providing leadership
to the shop s team to achieve daily/monthly/annual goals, while
meeting See s standards for customer service. Promotes a sales
driven working environment.Positively communicates and implements
Company direction, policies and programs. Delegates and follows up
to ensure compliance. Communicates with Shop Manager on
results.Provides appropriate training and coaching to all team
members to ensure understanding and compliance with all rules,
policies, procedures and programs. Monitors team members
performance, providing appropriate coaching and feedback; works in
cooperation with Shop Manager.Leads by example to ensure all team
members are in compliance with Customer Service program; Visual
Merchandising guidelines; Product Management and Loss Prevention;
and Work Rules. Communicates with Shop Manager regarding issues
pertaining to customer service, shop operations and cash handling &
loss prevention. Promotes See s Open Door Policy.Leads by example
in providing appropriate coaching, feedback, to shop s team.
Assures all written and verbal communication are professional and
appropriate.Responsible for ensuring all procedures related to cash
handling, protection of See s assets and banking are followed at
all times.Where delegated, maintains the accuracy and integrity of
all timekeeping records. Responsible for timely first approval of
weekly payroll. Ensures compliance with all applicable state and
federal laws that cover payment of wages. Responsible for adhering
to and enforcing compliance with rules related to meals and rest
periods.Ensures all paperwork is submitted according with
established deadlines and protocols. This includes all paperwork
related to banking of See s assets/receipts; new hire paperwork;
and paperwork related to changes in employee personal data; sales
information; inventory results; etc.Responsible for assuring the
confidentiality of PPI (Protected Personal Information) is
maintained.Ensures all team members are in compliance with all
Safety Program guidelines, including daily exercises, reviewing
monthly safety topic, accident prevention, reporting, investigation
and resolution, Emergency Action Plan, and hold-up
procedures.Provides information required by the Shop Operations
Office according to deadlines.Other projects as assigned.All See s
staff must be committed to the company s core principles and
workplace values, including diversity and inclusionMINIMUM
QUALIFICATIONS:Physical ability to carry out the essential
functions of the job, including: packing candy, stocking shelves,
ringing sales, standing or walking the entire shift and lifting up
to 25 pounds frequently.Minimum 1 year of retail supervisory
experience.Proven success in developing, motivating, training and
coaching employees.Proven ability to grow the business by seeking
sales opportunities and developing a sales driven team.Proven
ability to learn new technologies quickly and manage change
efficiently, proactively and in a positive manner.Join the See's
Candies family and be part of a tradition of sweetness that has
delighted generations!The pay rate for this position is $22.32 per
hour.The total compensation package for this position may also
include other elements, in addition to a full range of generous
medical, financial, and/or other benefits (including 401(k)
eligibility and various paid time off benefits, such as vacation,
sick time, and parental leave), dependent on the position offered.
Details of participation in these benefit plans will be provided if
an employee receives an offer of employment. If hired, employee
will be in an
at-will position
and the Company reserves the right to modify base salary (as well
as any other discretionary payment or compensation program) at any
time, including for reasons related to individual performance,
Company or individual department/team performance, and market
factors.See's is an EOESee s will consider for employment qualified
applicants with criminal histories in a manner consistent with the
requirements of applicable local, state or federal law (including
San Francisco Ordinance #131192 and Los Angeles Municipal Code
189.00).
Keywords: See's Candies, Seattle , Lead Sales Supervisor - Kirkland, Sales , Kirkland, Washington
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