the smart solution for Seattle jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Kent
Posted on: March 14, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLbethhass on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Seattle, Seasonal Partner Services Representative (Remote), Sales, Kent, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Sales Associate - Apparel
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: Dick's Sporting Goods
Location: Issaquah
Posted on: 03/23/2018

Entry Level-Sales
Description: A Career with Us Will Provide You with: ul li A marketing plan we help you customize to build your brand effectively li A comprehensive training program focused on people and marketing strategy (more...)
Company: Mutual of Omaha
Location: Mercer Island
Posted on: 03/23/2018

Guest Service Representative - Seattle Marriott Waterfront (17002HSS)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer (more...)
Company: Marriott
Location: Bellevue
Posted on: 03/23/2018

Description: COMPANY PROFILE br br The Access segment consists of the JLG and Jerr-Dan business units. At JLG, we are committed to being the provider of choice worldwide for access equipment. The Company's diverse (more...)
Company: JLG Industries
Location: Seattle
Posted on: 03/23/2018

Guest Service Agent Lead - Residence Inn Seattle East/Redmond (18000CJL)
Description: Heres To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the (more...)
Company: Marriott International
Location: Redmond
Posted on: 03/23/2018

Automotive Tool Sales / Route - Full Training
Description: Imagine your day in a mobile tool store,
Company: Mac Tools
Location: Kirkland
Posted on: 03/23/2018

Residential Real Estate Broker
Description: Job Summary Residential Real Estate Agent/Broker. Employer is a franchise of Realty Executives International. Responsibilities and Duties Procure listings and assist buyers in residential real
Company: Realty Executives Brio
Location: Bellevue
Posted on: 03/23/2018

Independent Beauty Sales Consultants
Description: Shasmi Beauty is currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. We allow our IBSCs (more...)
Company: mommyjobsonline
Location: Seattle
Posted on: 03/23/2018

Work From Home - Earn 40% of Sales - AVON Sales Rep (Silverdale,WA)
Description: Kickstart Your Success In 90 Days Earn 40 of what you sell. Sign Up Today br Brands: Skin So Soft , Anew , Moisture Therapy , Clearskin br Work from home Work online Work anytime br Location: (more...)
Company: Avon
Location: Silverdale
Posted on: 03/23/2018

Seeking Sales professionals
Description: Solid 24 year old company is seeking individuals with a desire to help others join our growing team Duties include but not limited to
Company: IBO
Location: Federal Way
Posted on: 03/23/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest Washington jobs by following @recnetWA on Twitter!

Seattle RSS job feeds