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Call Center Agent

Company: Account Control Technology
Location: Renton
Posted on: November 11, 2018

Job Description:

Call Center Agent Location: Renton, WashingtonCome join our thriving team!Build Your Future; Unlimited Bonus Potential!Full-time, 40 hours per week with varied shift options and full benefits package available; 401K, Health, Vision, Dental!Established more than 60 years ago, Convergent is one of America's largest business process outsourcing, receivables management and outsourcing companies, with twelve operating centers across four time zones.We are currently seeking ambitious, self-motivated, driven TEAM MEMBERS for a challenging, intense and ever-evolving career in the collections arena. This an opportunity to join an established team; immediately benefiting from the wealth of collective experience from our team while being supported by a strong and savvy, management team.Our Team Members must work well in team settings and have the ability to problem solve, negotiate, and multitask. Organizational skills, verbal, written, and communication skills are a must.Responsibilities:Agents are responsible for calling 200-400 people a day regarding past due accounts and securing payments.Requirements:Call debtors to secure payments on past due accountsMiscellaneous duties as assignedEnsure all work is performed in compliance with Company Policies as well as local, state and federal collections laws and regulationsQualifications:Must be 18 or older to applyHigh School diploma or equivalentType at least 25WPMProfessional phone etiquetteSolid negotiating skillsAbility to multitaskStrong interpersonal and integrityPositive attitudeAbility to problem solveMaintain confidentialityPhysical Requirements:Remain in a stationary position 95% of the timeOccasionally move about inside the office to access office machinery etc.Constantly operates a computer and other office productivity machinery (i.e. calculator, copy machine and computer printer).Must be able to exchange accurate information over the phone and in personIND123PM18

Keywords: Account Control Technology, Seattle , Call Center Agent, Sales , Renton, Washington

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