Senior Manager of Quality Control
Company: Security Industry Specialists, Inc.
Location: Seattle
Posted on: January 13, 2021
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Job Description:
About this position: Job Title: Senior Manager of Quality
Control Division: Administration Department: Quality Control
Location (City/State): Seattle, WA Employment Type: Full time FLSA
Status: Exempt About us: Security Industry Specialists, Inc. (SIS)
provides security solutions to some of the most recognized
companies and brands in the world. We deliver services that
consistently exceed those of our peers. We accomplish this through
innovation, constant process improvement, and an uncompromising
commitment to hiring, retaining, and rewarding the best talent
available. General Statement of Job: The Senior Manager of Quality
Control is responsible for the oversight of the quality control
team. The Quality Control team executes site assessments and
proposal requests for high profile clients throughout the United
States. The Senior Manager of Quality Control interfaces with these
clients to direct the activities of the team. The Senior Manager of
Quality Control reports to the Senior Director of Quality Control
and, ultimately, the CEO. Essential Job Functions: Ensure high
levels of customer service and satisfaction, integrity, and
compliance with SIS and client policies and values, SOPs, and
procedures Collaborate with internal and external teams to ensure
content is complete, accurate, and timely Maintain relationships
with key industry partners, professional organizations, and client
related stakeholders or groups to promote SIS value Manage and
complete significant administrative projects, such as Requests For
Proposal (RFPs) complex investigations, site assessments, or
similar tasks Ensure collaborative communication around projects,
interpret data, craft timeline that meets expectations, and
understand the resources to assist in this process Examine
contracts from current and prospective clients to allocate risk
from factors such as financial standing, value, and KPIs Develop,
review, and refine organizational processes and strategies through
audits, proposal information, presentations, and documents Provide
validated data for recommendations on business proposals to
executive leadership for approval Perform other related duties as
required Minimum Qualifications and Requirements: Bachelor's degree
in Business Management, Communication, or related field or
equivalent experience Five plus years experience in quality
control, RFP management, or similar Knowledge of PC and iOS
software including word processing, data analysis, presentation,
email, and calendaring programs Must be a dependable team player
with business maturity and enthusiasm with the ability to deliver
high level of customer service Domestic and International Travel up
to 30% of time required Flexibility to work any day of the week
(Mon-Sun) What we can offer: $100,000 to $105,000 per year DOE
Health, Dental, Vision, and 401k for eligible employees Paid Time
Off including Sick/Safe Time A dynamic and challenging work
environment with opportunity for growth Additional Information:
Security Industry Specialists, Inc. SIS is an equal opportunity
employer Security Agency #729 Private Investigative Agency
#1760
Keywords: Security Industry Specialists, Inc., Seattle , Senior Manager of Quality Control, Executive , Seattle, Washington
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