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senior technical product manager

Company: Starbucks Corporation
Location: Seattle
Posted on: January 16, 2022

Job Description:

Job Posting: -Nov 17, 2021 - - -Job Posting End Date: -Feb 16, 2022Location: -US-WA-Seattle-Starbucks Support Center -Starbucks -- -TechnologyJob Summary and Mission

At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities.

When customers order and pay with the Starbucks mobile app, many cloud-hosted Commerce microservices process their orders. This position contributes to Starbucks success by assuming end-to-end responsibility for the strategic value, reliability, and performance of several cloud-hosted Commerce services.

Successful candidates will have experience with cloud-native systems, Kubernetes, AWS or Azure, REST API design, service monitoring and observability, JSON, NoSQL databases such as Cassandra, event streaming with Kafka, Agile processes such as Scrum, and Continuous Integration & Deployment (CI/CD) methodologies. An ability to personally perform acceptance validation and root cause analysis with Postman or similar tools is also important.

We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. - To be successful, the technical product manager, sr needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers, designers and business or subject matter representativesTranslates customer experience into technical requirements and product solutionsDrives technical solution for large features/technically complex features independently. -Is technically adept on end-to-end system architectureCreates data flows and functional and technical specifications as neededResponsible for defining the acceptance criteria of a product featureResponsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working teamWorks with producers, engineering, and QA to align on feature sizing and delivery planningEnsures engineering team has needed information on endpoints, inputs and outputsHelps resolve technical blocking issues and coordinates solutions across multiple technical teamsPerforms validation of feature against customer and business goals and acceptance criteriaDetermines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed.Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teamsCommunicates effectively with technology and business teams independentlyActs as a coach/mentor to team on various technical product manager competenciesWorks with engineering to define technical solution for experiment definitionDefines product performance and effectiveness metrics that measure and benchmark product success.Monitors feature performance to find opportunities to address continuous improvement.Drives optimization and process improvements between product, design, and development teamsStays abreast of new technology capabilities and leverages knowledge in contributing to product solutions. Recommends and plans innovative products and features.Works with product managers to scope and prioritize upcoming projects into the roadmapManages a cross-team digital product roadmap -Builds effective relationships with key internal engineering, product and design teams
Basic Qualifications

Bachelor's degree or equivalent experience in a related field7+ years of industry experience in a technology environment with a record of successfully delivering complex productsDemonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years)

Preferred Qualifications

Recent experience in building applications for web and/or mobile Ability to read and understand programming languages Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing prioritiesPrior programming experience a plusHands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environmentDetail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.Ability to thoroughly understand complex business and technical issues and influence decision makingAbility to plan for and review technical programming specifications Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities Strong verbal and written communications skillsConsistently uses communications skills to influence outcomes Ability to influence others without authority to get things done in a timely fashion Ability to balance multiple priorities and meet deadlines Strong knowledge of agile development practices, methodologies, and toolsTechnical knowledge in web and mobile applications preferred

Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at

Keywords: Starbucks Corporation, Seattle , senior technical product manager, Executive , Seattle, Washington

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