Quality and Training Manager

Company: Just Poke
Location: Mercer Island
Posted on: May 14, 2022

Job Description:

Job Description This job requires regular travel between locations in the Greater Seattle area. Applicants must provide their own means of transportation and have a good driving record. Job Description At Just Pok-- , we believe in giving more. It's a philosophy aimed towards our customers, but centered in our team members. We strive to do all of the little things possible in order to deliver a great experience for everyone in our restaurants. As a quick service restaurant featuring Hawaiian pok--, we aim to promote a healthy lifestyle and diet by using fresh, sustainable ingredients of the highest quality. This is an excellent opportunity to develop professionally in a fresh new restaurant concept in the greater Seattle area. We will be in rapid growth for the coming years and are looking for individuals who are passionate about the restaurant industry and dedicated in his/her/their career with our growing restaurant chain. Job Responsibilities: Act as a leader in Just Poke core values, corporate policies and standard operating procedures. Performs quality control checks across all corporate store locations to ensure food quality and consistency. Performs quality control checks across all corporate store locations to ensure operational consistency. Performs quality control checks across all corporate store locations to ensure customer service meets Just Poke standards. Partners with Operations Manager to support lower performing restaurants. Assists with team member shift coverage in corporate store locations. Performs other general office duties and/or special projects as assigned in response to changing business conditions and/or requirements. We Want You Because : About You: You have a Customer Service or Hospitality background and are energetic and passionate about advancing your career in the hospitality industry. You work well under pressure and thrive in a fast paced environment. You have strong decision making and problem solving skills. You are proactive, not reactive. You are a good listener with strong verbal and written communication skills. Experience with Google Suite is highly preferred. You are a self-starter who always strives to improve yourself; you can accept constructive criticism. Your exceptional customer service will build new and repeat business. Your positive outlook and approachable nature will enable positive interactions with other team members. You have a flexible learning style and excellent sense of humor Job Compensation and Benefits: $50-55k/ year & quarterly performance based bonus structure One week paid time off Full dental, vision and EAP with employer sponsored medical For more information visit us at www.justpoke.com

Keywords: Just Poke, Seattle , Quality and Training Manager, Executive , Mercer Island, Washington