Security Officer - Part Time - Event Gallery
Company: Seattle Art Museum
Posted on: November 27, 2022
EVENT GALLERY SECURITY OFFICEROVERVIEW: Want to join a
passionate team, and help visitors engage with meaningful
experiences with art & culture at one of the best art museums in
the country? Seattle Art Museum seeks candidates who are excited
about art and customer service! The Event Gallery Security Officer
will provide excellent customer service and security for the
Seattle Art Museum, the Seattle Asian Art Museum, and the Olympic
Sculpture Park during private venue experiences and museum
programming events, while implementing security policies and
procedures related to the protection of art, the security of museum
facilities, and the safety and protection of staff and visitors.
SECURITY EXPERIENCE NOT REQUIREDSeattle Art Museum offers FLEXIBLE
scheduling, museum membership, and behind the scenes access to our
sublime exhibitions and galleries! Due to varying demand, Visitor
Services Officers are asked to work different hours every week.
Must be available on weekends, including late nights, and must be
available throughout the holidays. Schedule is typically 10-18
hours a week, with the option of additional shifts when
available.SAM is dedicated to racial equity and strives for
employees, volunteers, and interns who are passionate, qualified,
and offer diverse perspectives. SAM prioritizes racial equity in
the workplace because we know that people of color are the most
impacted when it comes to inequities. We are particularly
interested in engaging with historically under-represented groups
in the museum field as we strive to be inclusive and equitable. SAM
is responsive to cultural communities and experiences, and our
strategic plan goals address the role art plays in empowering
social justice and structural change to promote equity in our
society FLSA STATUS: Non-Exempt REPORTS TO: Security
ManagerCOMPENSATION: $20.44 hourlyBENEFITS: Museum Membership, 403B
Retirement PlanESSENTIAL FUNCTIONS:
- Provide security for galleries, public spaces, meeting rooms,
offices, storage areas, traffic corridors, and queues during
events, tours, and programming by patrolling and/or posting these
areas. Regulate and control access to private spaces in
SAM/SAAM/OSP. Ensure patrons, vendors and staff are following
Museum policies and procedures.
- Build and maintain cooperative, respectful and professional
relationships with other staff and volunteers. Strive to provide a
welcoming, inclusive, accessible environment for staff, patrons and
guests, while helping to ensure their safety and enjoyment of the
- Observe and assist visitors; correct or report problems as
- Provide superior customer service and proactively use
de-escalation techniques and training to prevent situations from
- Observe artwork for change of any kind; report problems to
supervisor for immediate notification to registrar; report any
building conditions requiring attention to facilities.
- Cooperate with Visitor Experience, Membership, volunteers,
Development, Education and Public Programs, and Venue Experience to
learn and convey Museum information to enhance visitor's Museum
- Escort contracted workers and vendors through restricted access
spaces in SAM/SAAM. Ensure non-museum workers stay within
designated work spaces and provide key/proximity card access
through locked doors/spaces.
- Maintain knowledge of current policies, procedures, and
security system operations in order to correctly implement judgment
and actions for protection of art, and the safety and protection of
Museum staff and visitors.
- Report incidents, notable events, and respond to calls for
- Complete written incident reports (IRs) detailing
- Participate in training programs for emergency situations, such
as fire and earthquake evacuation, active shooter preparedness,
first aid. Be prepared to assist Security supervisors and others in
these emergency response situations.
- Perform other duties as assigned. QUALIFICATIONS, KNOWLEDGE,
SKILLS, AND ABILITIES REQUIRED:
- High School graduate or GED.
- Demonstrated customer service skills.
- Exceptional interpersonal, written and oral communication
skills; ability to communicate effectively and project a
professional image when giving and taking information in writing,
in person, and over the phone.
- Ability to prepare clear, accurate written incident reports in
a timely manner.
- Ability to use independent judgment and discretion to make
immediate decisions related to enforcement of regulations.
- Must be reliable.
- Ability to exercise excellent judgment by carrying out
established policies and procedures for security and safety of
people, artwork and Museum facilities in a complete, consistent and
- Flexibility, adaptability, and ability to change in a
dynamically moving event-driven environment.
- Ability to work with close attention to detail and maintain
- Must have the ability to remain calm in stressful situations
and help resolve customer complaints.
- Ability to adhere to Museum policies and to support management
decisions in a positive, professional, respectful manner.
- Ability to pass and maintain security background check
clearance.WORKING CONDITIONS:Exposure: Work areas are primarily
inside, in a climate-controlled environment with light background
noise. Work is occasionally performed at other indoor and outdoor
sites, in all types of weather. Work during events may have higher
noise levels.Schedule: Part-time variable. Scheduled for all museum
programming and private rental events outside of regular museum
days/hours at all SAM sites: Seattle Art Museum, Seattle Asian Art
Museum, Olympic Sculpture Park. Could fill shifts during regular
museum hours as needed depending on employee's availability.
Working nights, weekends and/or holidays is required. May not
exceed 29 hours per weekPHYSICAL ACTIVITIES REQUIRED FOR ESSENTIAL
FUNCTIONS:Stationary Work: Approximately 95% of time is spent
standing or moving around the work area. Balance of time
(approximately 5%) is spent stationary while working at a desk.
Long periods of sustained standing are required.Communication:
Clear and effective communication with volunteers, donors, members,
the public, and co-workers is necessary. May have contact with
hostile or abusive members of the public.Moving: The ability to
move up to twenty pounds on occasion is necessary for moving files,
equipment, and supplies. Must be able to regularly position self to
access files. Must be able to ascend/descend stairs in high-rise
building.Office Work: Ability to effectively and regularly operate
assigned equipment, including, but not limited to, radios,
flashlights, telephones, dispatch software and other equipment, and
supplies is necessary.Centering equity, diversity, and inclusion as
an organization, and as individuals, Seattle Art Museum (SAM) is
committed to ensuring that all employees and volunteers enjoy a
respectful, inclusive, and welcoming workplace. SAM is proud to be
an equal opportunity employer. All qualified candidates will
receive consideration for employment without regard to race, creed,
color, national origin, sex, marital status, sexual orientation,
gender identity, age, disability, honorably discharged veteran or
military status, or any other protected class. Please contact the
Human Resources Department at (206) 654-3188 or
firstname.lastname@example.org for additional information or to request
reasonable accommodations for the application or interview
process.Offers of employment are contingent upon successful
completion of a criminal background check and proof that the
applicant is fully vaccinated against COVID-19 or qualifies for a
testing exemption or accommodation.TO APPLY: Please visit
https://seattleartmuseum.applytojob.com/apply to submit SAM
employment application, cover letter and resume.Deadline: Open
Keywords: Seattle Art Museum, Seattle , Security Officer - Part Time - Event Gallery, Other , Seattle, Washington
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